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Help and feedback for RankOff.

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What to include

• Your device model, operating system and RankOff version.
• The page and steps involved, what happened and what you expected.
• If useful, attach a screenshot with personal contact details and private records covered.

Do not send passwords, verification codes or full backup files. Check diagnostic summaries before sharing them.

How do I delete my account?

While signed in, open My → Settings → Delete account. Confirm both prompts to disable the account and begin irreversible cleanup. If your connection is interrupted, return to the same entry to continue. Completion is shown only after all cleanup is confirmed. Anonymous ranking contributions are separate; withdraw them before account deletion. See the privacy notice for retention details.

Where are my records?

Choices, rankings and drafts are stored on your device. While signed in, account-owned browsing, choice and ranking history is also backed up to the account server. Before uninstalling or clearing app data, use Backup and restore in Settings to save records you need. Keep exported backups and shared images safe.

Privacy and data requests

Email support@cswushi.cn with “RankOff privacy” in the subject and describe the feature or data involved. Clearing device records and deleting server data are different actions. Read the current privacy notice for details.

About your results

Your rankings reflect your choices at the time. They have no universal right answer and are not personality, IQ, psychological or medical assessments.